Helios 300 PH317-51: CPU temperatures reaching around 95 degrees celcius, with medium usage

Nikm

Hello,
My laptop is 4 months old, using windows 10. While hardware intensive gaming, my laptop's CPU gets very hot, about 95 degrees celcius, and barely even reaches 80% usage. Is this normal? If so, should I purchase a laptop cooling pad? If this is not normal, should I RMA it?
I recently tried to ask a live chat support, however, they were unable to help in answering if this is normal.
Also, while I am at it, I should also mention that my batter DRAINS while plugged in and gaming. Granted, it drains slowly, but it still surprised me.
Thank you!

ven98

Take a look at the pinned post. It shows different ways of how to deal with high temperatures, one of which is to undervolt the CPU(section 3).

https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-other-info/p1