aspire e15

Andrewpatrick
Andrewpatrick Member Posts: 3 New User
edited August 2023 in 2018 Archives
can anyone help me my aspire is frozen at the password page

Comments

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Andrewpatrick 

    Please try a power reset. Disconnect the charger, check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 15 minutes with no power.
    Reconnect the charger and power the laptop to check  the issue.

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