I want talk about Acer aspire e5-553..

naveen8903
naveen8903 Member Posts: 1 New User
edited August 2023 in 2018 Archives
when my laptop is connected with charger only then working fine...when I remove the charger then laptop shut down automatic...whole laptop becomes off automatic when I remove charger...

Answers

  • JackE
    JackE ACE Posts: 45,190 Trailblazer
    The battery pack probably should be replaced. The bottom cover must be removed to access the battery. Jack E/NJ


    Jack E/NJ

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    @naveen8903  

    Please try a power reset. Disconnect the charger, check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 15 minutes with no power.
    Reconnect the charger and power the laptop to check  the issue.

    If the battery still does not charge, Open device manager click “Battery” and under Battery, please click “Microsoft ACPI-Compliant Control Method Battery”. Now, do a right click on it, then click “Uninstall”. Confirm that you would like to uninstall the Microsoft ACPI-Compliant Control Method Battery. After the uninstallation process, please restart your computer. As soon as you restart your computer, the Windows will automatically install the driver again. Please check your battery icon on the right bottom side of your Windows screen to see if it is charging.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!