Cannot boot up and even enter the bios

ppchan
ppchan Member Posts: 7 New User
edited August 2023 in 2018 Archives
Hi all,

My laptop is Acer Aspire vn7-591g. After i open my laptop to clean up dusts inside today, i cannot boot it up anymore. The power light is on, fan work and i can heard the hdd sound. but it keeps on black screen. No acer logo, even cannot enter the bios. it just powers on and keeps black screen. 

i tried to reboot it many times, but it still remains the same. i have no idea what is going on. please help me.

Best Answer

  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Answer ✓
    OK. Probably just need to re-seat the video connectors at the LCD panel and the mainboard a few times to clean and secure the contacts. But before you do, try the Fn+F6 and Fn+F5 toggle key combos a few times with the TV still connected. The TV should go off and back on as you're toggling away. Jack E/NJ

    Jack E/NJ

Answers

  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Try turning the display on with the Fn +F6 and Fn+F5 toggle key combos. Jack E/NJ

    Jack E/NJ

  • ppchan
    ppchan Member Posts: 7 New User
    JackE said:
    Try turning the display on with the Fn +F6 and Fn+F5 toggle key combos. Jack E/NJ
    it doesn't work. The display is on, like the pic i took below. the screen is light on but showing black colour. 
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Do you get the same result if you HDMI out to a TV? Jack E/NJ

    Jack E/NJ

  • ppchan
    ppchan Member Posts: 7 New User
    Btw before i clean up the dust, i was using my laptop working on the android studio, and opening the android simulator. And when i done my work, i didnt close it, but only press the power button once, to let it sleep. i dont know if this matter?
  • ppchan
    ppchan Member Posts: 7 New User
    edited April 2018
    JackE said:
    Do you get the same result if you HDMI out to a TV? Jack E/N
  • ppchan
    ppchan Member Posts: 7 New User
    edited April 2018
    JackE said:
    Do you get the same result if you HDMI out to a TV? Jack E/NJ
    oh god, it works. when i use HDMI it works fine on the other display. 

    how to cause this problom to my laptop screen, can it be fixed?
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Answer ✓
    OK. Probably just need to re-seat the video connectors at the LCD panel and the mainboard a few times to clean and secure the contacts. But before you do, try the Fn+F6 and Fn+F5 toggle key combos a few times with the TV still connected. The TV should go off and back on as you're toggling away. Jack E/NJ

    Jack E/NJ

  • ppchan
    ppchan Member Posts: 7 New User
    JackE said:
    OK. Probably just need to re-seat the video connectors at the LCD panel and the mainboard a few times to clean and secure the contacts. But before you do, try the Fn+F6 and Fn+F5 toggle key combos a few times with the TV still connected. The TV should go off and back on as you're toggling away. Jack E/NJ
    thank you. it works. finally the screen is come back 
  • JackE
    JackE ACE Posts: 45,088 Trailblazer
    Congrats. Sometimes if you don't press the double toggle key on-off hotkey combinations just right they won't seem to work. Jack E/NJ

    Jack E/NJ