I cannot start my laptop

JLTek99
JLTek99 Member Posts: 1 New User
edited November 2023 in 2018 Archives
i was just playing a game of counter strike when suddenly my predator 17x laptop just shuts down, even tho I was charging it and it was at 100% battery. I tried pressing the power button multiple times but the lights would only light up for a second and then switches off again. I tried pressing the power button around 45 mins later and it finally starts up and checks for update, and then it shuts down immediately after that. I pressed the button once more and it lights up for a Sec and turns off after that.

someone help pls

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    JLTek99 

    Please try a power reset. Disconnect the charger, check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 15 minutes with no power.
    Reconnect the charger and power the laptop to check  the issue.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!


     

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    JLTek99 

    Please try a power reset. Disconnect the charger, check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 15 minutes with no power.
    Reconnect the charger and power the laptop to check  the issue.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!


     

  • yordyadriel
    yordyadriel Member Posts: 1 New User
    Sharanji said:
    JLTek99 

    Please try a power reset. Disconnect the charger, check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 15 minutes with no power.
    Reconnect the charger and power the laptop to check  the issue.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!


     

    Hi Sharanji, in my case the doesn`t work, do you have another recommendation to try? Thank you!