Warranty inside EU

Akazakis
Akazakis Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hello. I am thinking of buying  a predator hellios 300 from Amazon UK. I am a resident of an EU country and I will have it shipped to my country. I would like to know if the Acer department of my country will accept the standard warranty or whether I will have to ship it back to the UK in case it needs repairs. Thank you.

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    Akazakis 

    The best option is to purchase the Acer hellios 300 from Authorised Service Partners in your region.
    You can contact Acer store or support in your region and check for the availability of this model.
    Here's the Acer worldwide :http://www.acer.com/worldwide/support/


    The International Traveler's Warranty (ITW) only covers genuine travelers outside their country of residence. 
    The enhanced International Travelers Warranty (ITW) is extended to products purchased from Acer or its authorized distributors, under the following conditions, only bona fide travelers who are in possession of a copy of the original sales invoice of the notebook may bring claims under the Acer ITW.

    The definition of a "bona fide traveler" under the Acer ITW is a person temporarily outside the territorial scope of the local warranty covering the respective devices, without the intention of establishing a permanent residence. Otherwise, the notebook will only have a local warranty from where it was purchased; you will have to pay for any repairs made outside the country of purchase.

    A list of authorized ITW service centers can be found at our Global Acer Authorized ITW Service Locations.  
    More information regarding scope of the ITW, ITW limitations can be found at our Global Acer Travelers Warranty page.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    Akazakis 

    The best option is to purchase the Acer hellios 300 from Authorised Service Partners in your region.
    You can contact Acer store or support in your region and check for the availability of this model.
    Here's the Acer worldwide :http://www.acer.com/worldwide/support/


    The International Traveler's Warranty (ITW) only covers genuine travelers outside their country of residence. 
    The enhanced International Travelers Warranty (ITW) is extended to products purchased from Acer or its authorized distributors, under the following conditions, only bona fide travelers who are in possession of a copy of the original sales invoice of the notebook may bring claims under the Acer ITW.

    The definition of a "bona fide traveler" under the Acer ITW is a person temporarily outside the territorial scope of the local warranty covering the respective devices, without the intention of establishing a permanent residence. Otherwise, the notebook will only have a local warranty from where it was purchased; you will have to pay for any repairs made outside the country of purchase.

    A list of authorized ITW service centers can be found at our Global Acer Authorized ITW Service Locations.  
    More information regarding scope of the ITW, ITW limitations can be found at our Global Acer Travelers Warranty page.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!