Predator 17x Issue

Dubai
Dubai Member Posts: 2 New User
edited November 2023 in 2018 Archives

Greetings Everyone.

I'm writing regarding the issue on my Acer Predator 17x.
When i purchased this device it was shown that this device has SSD 256, now in my Acer Care Centre shows:

SSD 256
Status: Not Supported

Can you provide me an explanation please?

Please see screenshot.


Regards

Comments

  • ven98
    ven98 ACE Posts: 4,074 Pathfinder
    Status not supported means that Acer Care Centre is unable to check the SSD's health. Better use a program like Crystaldiskinfo for storage drive health status.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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  • Dubai
    Dubai Member Posts: 2 New User
    sn:NHQ13EM00162300DFE7200
    Predator GX-791

    WINDOWS 10 64BIT HOME
    Ram 32 GB
    Graphic card is GTX 980desktop
    processor: i7 - 6820HK 2.7 overclocked up to 3.5
    Also when i do over clock to faster it works, how ever when i hit TURBO mode it freezes and i need to hold POWER key to put laptop to sleep and start it again...
    annoying issues...

    thnx

  • Acer-Manny_Retired
    Acer-Manny_Retired Newbie Posts: 4,453 Guru

    [Edited post to improve its visibility to the public- Acer-Manny