my s/n got leak can not registre

grendragon
grendragon Member Posts: 10

Tinkerer

edited August 2023 in 2018 Archives

somhow my s/n number got leak can not registre it already in us ********************** so what do i do and her is the number to look into it


[Edited post to remove personal information, please do not post personal or unique information such as but not limited to full names, email addresses, phone numbers, full serial numbers, etc.-

Acer-Dan]

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Do you mean that when you try to register your acer product, you get a message that the product is already registered? If yes, then you should contact Acer support in your region and they will resolve the issue.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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