QCA9337 Wireless Adapter Problem?

Johnh000125
Johnh000125 Member Posts: 2 New User
edited August 2023 in 2018 Archives
I have the E5-574-53QS and am experiencing network troubles. In the pc, there is the Qualcomm Atheros QCA9377 and it looks to be up to date with its drivers (Version: 12.0.0.309). I can barely pick up and WiFi signals and when I do so on occasion they are very weak. This is not a problem on the network side as all of my other devices connect and have great network speeds. Thoughts? 

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,726 Trailblazer
    edited March 2018
    Hi,
    Have you tried driver version 12.0.0.203 from Acer drivers download site? If you haven't, give it a try. If that doesn't help, you could try switching to different DNS address, like either Google DNS or Open DNS.
    https://www.acer.com/ac/en/GB/content/support-product/6305?b=1


  • Sharanji
    Sharanji ACE Posts: 4,610 Pathfinder
    Johnh000125 

    This model could be shipped with Qualcomm Atheros QCA NFA435 so please try installing the below mentioned driver to check the issue.
    Qualcomm Atheros driver Download      Version:12.0.0.203
     

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  • Johnh000125
    Johnh000125 Member Posts: 2 New User
    Thanks for the input guys. I actually tried something else first. I took the back off of my computer to expose the internals and simple un-clipped the two antenna wires and took out the network adapter and reset it in its socket. As of now it seems to have worked.