Battery Not Detected -Reset Did Not Work

Ltin
Ltin Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hello,

My Acer Aspire E5 574G is currently unable to detect my battery (it says "No battery is detected" in the task bar thing and Windows 10 seems to think it is at 100%). This issue began last night, and the advice of the internet seemed to be to do a battery reset thingy. I turned it off, unplugged it, and stuck a paperclip in the tiny hole on the bottom, and left it for a few minutes. When I turned it back on, the battery was being detected again! It worked!*

*For less than 24 hours

Now the battery is back to not being detected again, even though it seems like the battery is powering the device just fine. Is there a different way to fix this, or is it indicative of bigger problems?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Ltin 

    Open device manager. Expand the entry named Batteries by clicking on the side arrow associated with it. As next, right click on Microsoft ACPI-Compliant Control Method Battery and click on the Uninstall option. click on the tab named Action and then to click on the option Scan for hardware changes. Restart the device to restore it and check the issue. 

    Also, check if you have the latest version of BIOS installed on your device.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Ltin
    Ltin Member Posts: 2 New User
    Sharanji said:
    Ltin 

    Open device manager. Expand the entry named Batteries by clicking on the side arrow associated with it. As next, right click on Microsoft ACPI-Compliant Control Method Battery and click on the Uninstall option. click on the tab named Action and then to click on the option Scan for hardware changes. Restart the device to restore it and check the issue. 

    Also, check if you have the latest version of BIOS installed on your device.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

    The first thing didn't seem to fix it.

    How do i check the BIOS version?
  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    >>>How do i check the BIOS version?>>>

    Press the WinKey + Rkey. Enter msinfo32.exe. Jack E/NJ

    Jack E/NJ