Acer Aspire E5-573-52G3 Not Charging

Powerup0
Powerup0 Member Posts: 1 New User
edited August 2023 in 2018 Archives
When plugged in the laptop show charging but stays at 0% even replaced the battery to no avail

Answers

  • DarkRaNgEr
    DarkRaNgEr Member Posts: 92 Fixer WiFi Icon
    Powerup0 said:
    When plugged in the laptop show charging but stays at 0% even replaced the battery to no avail


    Hi Powerup0,

    You can do a power drain and update BIOS. If it's not resolved probably you need to change the battery for the device.

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    Thanks and Regards,

    DarkRaNgEr

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited March 2018

    Please the below mentioned troubleshooting steps:  

    Press hold the power button for 10 seconds, disconnect the charger. Insert a paperclip into the hole and press for four seconds to reset the computer. it simulates removing and reinstalling the battery. Connect the charger and power On the device to check the issue.


    Open device manager. Expand the entry named Batteries by clicking on the side arrow associated with it. As next, right click on Microsoft ACPI-Compliant Control Method Battery and click on the Uninstall option. click on the tab named Action and then to click on the option Scan for hardware changes. Restart the device and check the issue. 


    Also check the current version of BIOS  and make sure that your device has the latest version installed : https://www.acer.com/ac/en/US/content/support-product/5976?b=1


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