SW5-012 stops usb portable hard drive

ToasterTan
ToasterTan Member Posts: 2 New User
edited August 2023 in 2018 Archives
I have an encrypted hard drive used for traveling: Apricorn - Padllock 3. I plug it in, key the code, it connects and is seen by Acer, however, after a few minutes it kicks off the connection and I have to rekey the code. Sometimes Acer won't recognized it again and I have to reboot for it to be seen in File Explorer.
I checked the settings and turned off 'power saver', but it continues to disconnect the drive. What's the fix for this?

Comments

  • JackE
    JackE ACE Posts: 45,184 Trailblazer
    Re-check the change plan settings of your power plan. The machine is effectively going to sleep too quickly. Jack E/NJ

    Jack E/NJ