Weird issue with touchpad (Helios 300)

Fernan

Hi guys. Some weeks ago I noticed the following issue with the laptop touchpad:

When I press any key of the laptop, the cursor remains motionless for like half a second. I mean, I try to move the cursor (after pressing any key), but it just don't have any response for a short time. Not a big issue until I'm using a program like Photoshop, when you usually have to click while pressing some keyboard combinations.

I think is a driver issue, because it doesn't happen when using a mouse.

So, I was trying to update the drivers, but just couldn't do it. I downloaded the driver from the Acer page, and made the installation. At the end there is a message saying the installing was successful, but when looking in the device manager, nothing has changed. I keep stuck with the same old driver (Driver Date: 6/21/2006 )

By the way, in the Acer page there are 2 touchpad drivers, one from Synaptics and the other from Elantech. I tried with both of them, but none worked.

Any advice about this???

JackE

Open Control Panel or Settings. Check your keyboard ease of access settings. Also search "restore point". Check for an automatic Win10update restore point immediately before the time the keyboard issue started. Jack E/NJ