Dead pixel

Bbpowww

I get a dead pixel monitor , can I exchange a new one?

billsey

I don't know which model you have, but they typically require more bad pixels before replacing under warranty. There's a spec written up (maybe in the users guide?) that defines what's warranty-able.

Jack22

Hi, If the Monitor is less than 15 days old you can exchange from the store you bought. If the store refuse to exchange than you  kindly visit the following link :https://store.acer.com/en-us/, but still the Acer tech support will take the unit for repair only when the monitor has more than 5 dead pixel on the monitor  

Balatekie

Hi, @ Bbpowww You can have a view to the Acer Dead Pixel content https://www.acer.com/ac/en/IN/content/dead-pixel

Hit 'Like' if you find the answer helpful!

Click on 'Yes' if the comment answers your question!