Hello.. My 5542G is suffering from black screen.. Can anyone help..?

Chandan1
Chandan1 Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hello.. My 5542G is suffering from black screen.. Can anyone help..?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Chandan1 

    Are you using the same factory shipped windows operating system?
    Let's try a power reset, Press and hold the power button to power Off the laptop.
    Disconnect the charger, Unlock the battery lock, Slide the battery release latch to remove the battery.
    Press and hold the power button for 10 seconds.
    Re-connect only the charger and power On the laptop to check the issue.

    Let us know the status of the issue. We will be glad to assist u further.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Chandan1
    Chandan1 Member Posts: 2 New User
    Did. Nothing happened. Someone i seen in the internet that after bios update problem was solved. but i can't do it. Can u pls help?
  • zsmalls425
    zsmalls425 Member Posts: 1 New User
    Hello, 
    I have a 5600U aio and there's a black screen but nothing else. What should I do? It doesn't sound like anything is running.