Chrome OS is frequently crashing for no discernible reason - C720 Chromebook

jim012
jim012 Member Posts: 5

Tinkerer

edited November 2023 in 2018 Archives
I've found an error that My Chrome machine freezes (C720 Chromebook), randomly shuts down, or suddenly closes every window for no reason. These crashes are very annoying, How to fix it? Thanks in advance.

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    jim012 

    It could happen due to multiple factors. Please try the below mentioned fixes.

    You can see a list of your current downloaded extensions by opening the Chrome menu in your toolbar, and selecting More Tools, which should give you a number of options – pick Extensions. This will open a new window that lists all of your extensions and whether or not they are enabled. You can uncheck the boxes to disable any extension. Recent or suspicious extensions may be causing your crashes, so try deleting them and see if things improve before going for a full reset.

    If the issue persists, resetting your Chromebook can fix this problem. Start by making sure all your information is saved to Google Drive or wherever else you’d like to store it in the cloud: This will fully reset your Chrome OS settings, including your user profiles, Wi-Fi settings, and any files saved to your hard drive – it’s basically a full wipe.
    When you are ready, head over to your status area to access the Settings From here, choose Advanced Settings, and look for the section called Powerwash. Here, choose Reset, then choose Restart and enter your Google Account information.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    jim012 

    It could happen due to multiple factors. Please try the below mentioned fixes.

    You can see a list of your current downloaded extensions by opening the Chrome menu in your toolbar, and selecting More Tools, which should give you a number of options – pick Extensions. This will open a new window that lists all of your extensions and whether or not they are enabled. You can uncheck the boxes to disable any extension. Recent or suspicious extensions may be causing your crashes, so try deleting them and see if things improve before going for a full reset.

    If the issue persists, resetting your Chromebook can fix this problem. Start by making sure all your information is saved to Google Drive or wherever else you’d like to store it in the cloud: This will fully reset your Chrome OS settings, including your user profiles, Wi-Fi settings, and any files saved to your hard drive – it’s basically a full wipe.
    When you are ready, head over to your status area to access the Settings From here, choose Advanced Settings, and look for the section called Powerwash. Here, choose Reset, then choose Restart and enter your Google Account information.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!