Examples: Monday, today, last week, Mar 26, 3/26/04

16GB Ram only 7,5 usable after New Installation and BIOS Update

macanroemacanroe Posts: 3Member New User
Hello@all

I have since yesterday a strange Problem. Aspire E5-553 ( 16Gb RAM) 
After a new Installation of Windows 10 (Single Language) and an Update of the BIOS  ( Ver. 1.16) i dont have access to my total amount of RAM. It shows me only 7,5 usable. My 16Gb Ram in the BIOS and on Windows showed up. I didnt had this Situation before. Ill tried several things that you can do, for exmaple the thing with msconfig ( advanced options) etc. Nothin really works. Could it be that my Powerplan is making a conflict? I also use now a Amazon USB Adapter with an own powersupply. 

I dont know what i can do right now.

Thanks in advance

Best Answer

  • SharanjiSharanji Posts: 2,831 Pathfinder
    edited March 13 Accepted Answer
    macanroe 

    Thanks for posting the image of task manager. I see that the reserved is 8.5GB. (available) and 7.5 GB(available).
    I think that should answer all questions. its reserved until you need it. so if your PC for Whatever reasons need the extra 8GB it will use it and access the reserved RAM. so no need to worry you are all good.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

FAQ & Answers

  • brummyfan2brummyfan2 Posts: 8,015ACE Trailblazer
    Hi,
    Could you please remove the memory modules one by one, wipe the contact points with a soft cloth and reinstall them.
  • SharanjiSharanji Posts: 2,831ACE Pathfinder
    macanroe 

    Open your task manager, go into performance, tap on "memory" and post the screenshot here.

    At the bottom click open resource monitor, and select the tab Memory, you will see that your OS has it reserved, but you may think why, well since your system sees that it has 16 GB of RAM, your system alone will not use 16 GB ever, on its own or idle, of course, you'll get up there if your gaming and running server at the same time etc, or running video programming stuff.

     When it says "useable" that equals "available" meaning the other 8.05GB of RAM are being utilized by the OS, where needed. The other 7.95GB of RAM are in reserve more or less. Windows reserves this to be used only when necessary.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • macanroemacanroe Posts: 3Member New User
    Here is the screenshot of my taskmanager! Hope it is useful

  • macanroemacanroe Posts: 3Member New User
    Sharanji said:
    macanroe 

    Open your task manager, go into performance, tap on "memory" and post the screenshot here.

    At the bottom click open resource monitor, and select the tab Memory, you will see that your OS has it reserved, but you may think why, well since your system sees that it has 16 GB of RAM, your system alone will not use 16 GB ever, on its own or idle, of course, you'll get up there if your gaming and running server at the same time etc, or running video programming stuff.

     When it says "useable" that equals "available" meaning the other 8.05GB of RAM are being utilized by the OS, where needed. The other 7.95GB of RAM are in reserve more or less. Windows reserves this to be used only when necessary.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

    Thanks for your Response. Well it make Sense waht you said. For some strange Reason, yesterday i restarted my ACER and it has magically  all the 16 Gb availabe/ usable. After another Restart, it was 8,5 again! 
    Its really possible that it was always like that but i didnt regonize that. I checked very rare this Memory. But when i did, it was always 16GB.
    Anyway, i attached my Taskmanager  after this Post. Maybe its useful

    Thanks a lot 
  • SharanjiSharanji Posts: 2,831ACE Pathfinder
    edited March 13 Accepted Answer
    macanroe 

    Thanks for posting the image of task manager. I see that the reserved is 8.5GB. (available) and 7.5 GB(available).
    I think that should answer all questions. its reserved until you need it. so if your PC for Whatever reasons need the extra 8GB it will use it and access the reserved RAM. so no need to worry you are all good.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
Sign In or Register to comment.

Who's Online108

el_flesh
el_flesh
IVAN_PC
IVAN_PC
mynutba
mynutba
ven98
ven98
+104 Guests

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

Acer Store Deutschland


KOSTENLOSER VERSAND - AUSGEZEICHNETER SERVICE

Facebook

New Here?

Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.