GX-785 Will not boot at all

Cromkiller1
Cromkiller1 Member Posts: 5 New User
edited February 29 in 2018 Archives
I recently bought a refurbished acer pc GX-785 - UR 16.. I started it up fine was working great for like 3 to 4 days. Then I went to update the drivers with windows through this System/Device manager and updated everything in there that would update restarted the pc and it will not boot at all. There is no acer screen no windows logo no beeping I have 1 8gb stick of ram removed it and the system did an endless beep until I turned it off. It starts for about 22 seconds before restarting and doing the process over again 22 seconds restart. No display no usb power nothing at all please help I can't even get into bios settings or uefi... 

Comments

  • djred
    djred Member Posts: 5 New User
    If you bought a refurbished desktop from Acer, you should have 90-day warranty.  I would contact Acer direct and initiate repair or return.  Here's the link to Acer support: https://www.acer.com/ac/en/US/content/support.  If you don't have Acer warranty, let us know here and we can look into figuring out your issue.  But please note, it will be MUCH faster to contact Acer for repairs/warranty.
  • djred
    djred Member Posts: 5 New User
    Check out this thread.  It sounds like it might be your RAM.  Make sure your RAM is seated properly.  And if you need to get a new one, make sure you buy the right spec (DDR4 PC4-19200 • CL=17 • Single Ranked • x8 based • Unbuffered • NON-ECC • DDR4-2400 • 1.2V )
    Link to thread: http://www.geekstogo.com/forum/topic/155577-acer-desktop-one-long-beep/
    Link to RAM specs: http://www.crucial.com/usa/en/compatible-upgrade-for//aspire-gx-785-ur16
  • Soulstormz
    Soulstormz Member Posts: 4 New User
    Same issue im having and my predator g3 710 is brand new.
  • djred
    djred Member Posts: 5 New User
    Same issue im having and my predator g3 710 is brand new.
    If your G3 is brand new, contact Acer support to initiate repairs.  See above for link to support.
  • Soulstormz
    Soulstormz Member Posts: 4 New User
    I did they cany help me cause my usb keyboard not working in non functional ports
  • rengotengo
    rengotengo Member Posts: 1 New User
    i have the exact same problem on my gx-785 as well doing the same things you've done..