XB271HU Shadow

Alasdair
Alasdair Member Posts: 1 New User
edited February 16 in 2018 Archives
Hi,

I've had the XB271HU for nearly 2 years now and recently I've noticed that it the screen has developed a faint thin shadow on the left side of the screen. I don't know what caused it so any help would be appreciated. It's more apparent on dark grey colours and so it's very easy to miss otherwise.

Many thanks

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi, Do the faint thin shadow on the left side of the screen appears immediately powering on the monitor? if Yes, then you can try changing the cable connected to computer. If issue persists, that may be display hardware issue and you need to contact Acer Technical Support.
     :) If you think I've answered your question, please hit the Accept Answer:)

  • jondoe1989
    jondoe1989 Member Posts: 10

    Tinkerer

    edited November 2018
    hi there, did u ever figure out what caused it or go for an RMA? I'm having the same problem as well after 2 years. a bit of googling leads me to believe it's the panel warping a little bit over time.