Laptop turning off when not connected to a power source

rachelsyd
rachelsyd Member Posts: 1 New User
edited August 2023 in 2018 Archives
My Acer Aspire E15.6 575G laptop immediately shuts off when not connected to a power source. Yesterday I noticed it having battery issues which concluded with the machine not turning on regardless of power cord and the red battery light was flashing. I followed the instructions to reset the internal battery. Now the laptop will not function at all without the external power cord. I have also taken the battery out and replugged it up and nothing has changed. 

Answers

  • Kamalika
    Kamalika Member Posts: 423 Specialist WiFi Icon
    edited April 2018

    Hi,

    This looks like a hardware problem on your computer. Please contact acer technical support at acer.com for warranty support


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