Windows 7 aspire will not start up

Jennyforrest1907
Jennyforrest1907 Member Posts: 1 New User
edited August 2023 in 2018 Archives
hello,
my laptop windows 7 aspire 5750Z with not load windows. Normal start up it gets to the starting windows and stays like that.
safe mode it loads drivers and says please wait and does nothing for hours.
i have files that haven’t been backed up (yes silly me) 
please any help will be much appreciated? 

Thank you