xb271hu displayport shows no signal

roknik
roknik Member Posts: 1 New User
edited February 2024 in 2018 Archives
I recently purchased a xb271hu and I cannot get my DP to show anything other than a black screen or "no signal". I have the HDMI plugged in with the DP cable that was included. When I switch to HDMI, I have no problems.

this is a link to my specifications.
https://www.msi.com/Laptop/GE72-2QC-Apache/Specification

I am currently building a PC but, for now I am using this gaming laptop I purchased a couple years ago.

Answers

  • billsey
    billsey ACE Posts: 34,944 Trailblazer
    It should work, as long as you're selecting the right input. Try a different cable then give Acer support a ping if it still doesn't work.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.