UBS Connexion Problem - PrimeSense Carmine 1.08

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tieum
tieum Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hello,

I cant use my PrimeSense Carmine  on the predator Helios 300. The camera works fine on my tower PC which has the same OS (w10). On the laptop, there's a problem in the device manager. The device is detected with it's own name but i get a warning sign and this : This device cannot start. (Code 10) Insufficient system resources exist to complete the API. I also get
" Device not started
Device USB\VID_1D27&PID_0600\5&ab47fd9&0&5 was not migrated due to partial or ambiguous match.

Last Device Instance Id: USB\VID_046D&PID_C045\5&ab47fd9&0&5
Class Guid: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
Location Path: PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)
Migration Rank: 0xF000FFFFFFFF0023
Present: false
Status: 0xC0000719"

 I tried to connect the camera on different usb ports, even through a hub with an alimentation.
I tried different drivers also.
As it works fine on my tower PC, i guess there's a usb problem. I upgrade the firmware of the usb also.

Does anyone have an hint ?
Thanks !