My Aspire E 5-551G suddenly turns of.

Marfra
Marfra Member Posts: 1 New User
edited August 2023 in 2018 Archives
 Sometimes it reboots automatically, sometimes i need to do it manually. How can I prevent it?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Marfra 

    Are you using the same windows operating system shipped with your computer?
    Was there any recent windows update that was automatically installed on your computer?
    Does this issue happen when the laptop plugged in or while on battery?

    Perform a power reset and check the issue.
    Disconnect the charger > remove the battery > press and hold the power button for 10 seconds.
    Insert the battery > Reconnect the charger and power on the laptop.

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