windows not genuine anymore after resetting my ACER ASPIRE 5 a515-51g

beentheredonethat

my acer aspire came with a genuine windows 10 home 64 bit home edition and 
recently something went wrong with my laptop so i decided to reset pc using the option keeping the file but ever since then its been asking me to activate windows and that my copy of windows isn't genuine anymore.
 I did the troubleshooting and found out that it doesn't recognize my windows as win10 64 bit home, although it has found the digital license for one.how do i fix it ????

brummyfan2

Hi,
You could try activating by phone, it's automated and easy.
http://www.thewindowsclub.com/activate-windows-8-by-phone

Sobe

beentheredonethat said:

my acer aspire came with a genuine windows 10 home 64 bit home edition and 
recently something went wrong with my laptop so i decided to reset pc using the option keeping the file but ever since then its been asking me to activate windows and that my copy of windows isn't genuine anymore.
 I did the troubleshooting and found out that it doesn't recognize my windows as win10 64 bit home, although it has found the digital license for one.how do i fix it ????

Try to re-enter the product key. Your product key should be underneath your laptop or if it's not, you may have to open it up. 
If it doesn't work, you can try using the telephone activation method like brummyfan2 advised. 

beentheredonethat

activate windows by phone doesn't show up when i try running slui.exe. this is what pops up.




and when i enter the product key i got from showkeyplus it gives me error 0xc0000022.

Sobe

I wouldn't rely on the showkeyplus, 
So you don't see a product key underneath the laptop? 
Every laptop should come with a product key sticker. If you don't see it underneath the laptop, open it up.

beentheredonethat

getting ERROR CODE:0xC004F012 .

beentheredonethat

no there is no product key underneath the laptop.can't open it up cause its still under-warranty.

Sobe

beentheredonethat said:

no there is no product key underneath the laptop.can't open it up cause its still under-warranty.

Opening it up won't cause it to void warranty. You should be ok to just open it. 

brummyfan2

beentheredonethat said:

getting ERROR CODE:0xC004F012 .


Hi,
Give this a try:http://www.thewindowsclub.com/windows-10-activation-error-0xc004f012
Ignore the changing Product key bit, your Product key is embedded in BIOS and do not attempt to change it as mentioned in the link above.

beentheredonethat

 TRIED IT EARLIER , THIS IS WHAT COMES UP.


CCE

beentheredonethat

after trying 2nd method 

brummyfan2

Hi,
Sorry, I have run out of ideas but please wait for someone else to chime in.

Sobe

beentheredonethat:

Taking a screw driver and opening the underneath of your laptop will not void your warranty. Once you open it, you will automatically see the product Key. 

RICKY117

SAME 2 SAME PROBLEM HERE BRO

Gawain

START -  then type RUN - type in SLUI 4 then enter.   That'll  take you to a screen that'll eventually take you to a phone number in your region to call to activate 10.  Had the same recently when loading an OEM version as a virtual machine.