Pen and touch not working

Patterson
Patterson Member Posts: 2 New User
edited March 2024 in 2018 Archives
Okay, i have tried using the Fn+F7 to enable my touchscreen and it is still not working can anyone help me out on what to do to fix it and where to go? 

Best Answers

  • Foxy57
    Foxy57 Member Posts: 4 New User
    Answer ✓
    This has happened to hundreds of Acer laptops following the upgrade to 8.1.  Acer support wont help unless I pay for the return and repair even though its a software issue.  If you find a solution its a miracle
  • Patterson
    Patterson Member Posts: 2 New User
    Answer ✓
    Thank you so much, I guess I will take it to a computer geek and see if they can reverse the update for me. I had it done on my last laptop but i just cant remember how they did it.

Answers

  • Foxy57
    Foxy57 Member Posts: 4 New User
    Answer ✓
    This has happened to hundreds of Acer laptops following the upgrade to 8.1.  Acer support wont help unless I pay for the return and repair even though its a software issue.  If you find a solution its a miracle
  • Patterson
    Patterson Member Posts: 2 New User
    Answer ✓
    Thank you so much, I guess I will take it to a computer geek and see if they can reverse the update for me. I had it done on my last laptop but i just cant remember how they did it.