Spin 5 mouse and touch screen not working

byung
byung Member Posts: 6 New User
edited November 2023 in 2018 Archives
I bought acer spin 5 notebook (model sp513-51) last december and it worked OK. However, from about a week ago, it suddenly fails to recognize mouse. I also found that touch screen is not working.
I checked device manager and found that drivers are not installed or not properly installed for all the other devices (which include mouse and touch screen) which are listed in the device manager.

Can anyone help me clear this issue? I am currently residing in Baku, Azerbaijan and I found that Acer does not have a service center here.

Another problem: While doing this and that to clear the issue, I accidently disabled the touchpad and I do not know how to re-enable the touchpad without a cursor...

Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Try re-enabling with the Fn+F7 touchpad toggle combo. I seem to recall anwswering this post in another thread. Please use only one thread for this issue. Jack E/NJ

    Jack E/NJ