my aspire acer E1 510-2495 keyboard or the mouse not working can you help?

mbudgell
mbudgell Member Posts: 1 New User
edited August 2023 in 2018 Archives
is there some test to see if  it is key board  or mouse

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    mbudgell 

    Was there any liquid spillage?
    Was there any windows updates that were automatically installed on your laptop?
    Are you using the same preinstalled windows operating system?

    Please try a power reset to chekc the issue.
    Disconnect the charger, Slide the Battery release latch and remove the battery, press and hold the power button for 10 seconds, Insert the battery and re-connect the charger. Power on the laptop and check the issue.

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