Screen burn in my helios g3-571

ZielNazareth
ZielNazareth Member Posts: 67 Devotee WiFi Icon
edited November 2023 in 2018 Archives
After a few minutes of editing using Adobe Illustrator and after closing the app I notice on my background (my desktop wallpaper is dark) a faint silhoutte of AI working area remains on my screen. Is this a problem? Or can I remove this? Thank you guys
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Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    ZielNazareth 

    Please try a power reset to check the issue. Check for a battery reset PIN hole at the bottom of the device, the reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. Also it would drain the accumulated static charges.


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Answers

  • ZielNazareth
    ZielNazareth Member Posts: 67 Devotee WiFi Icon
    Oh now it gradually fades. And I cant barely see any remnants of the silhouttes. Whew I thought it would be there forever.
    Bearer of the Savior's Insignia
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    ZielNazareth 

    Please try a power reset to check the issue. Check for a battery reset PIN hole at the bottom of the device, the reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. Also it would drain the accumulated static charges.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • ZielNazareth
    ZielNazareth Member Posts: 67 Devotee WiFi Icon
    The silhouette is gone even without  using that method you've mensioned, anyways thanks but I have concern regarding about that. What have cause that to happen? Is my screen faulty?
    Bearer of the Savior's Insignia