CP5-471-35T4 Speaker Issue

wegoels
wegoels Member Posts: 1 New User
edited November 2023 in 2018 Archives
I've purchased this new Chromebook for 2 months. I recently noticed that there was a strange noise coming out from speaker when streaming video or music on Youtube. The noise lasted for few seconds only and gone. This issue happens randomly. However, there's no such noise through TV speaker via HDMI connection when playing same streaming file. I'm wondering if there is something wrong with built-in speaker.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    wegoels 

    This does not seem to be an issue with the internal speaker, however to diagnose and isolate the issue, reset your Chromebook to its original factory state from the sign-in screen by pressing Shift + Ctrl + Alt + R and clicking Restart. Backup any data stored on your device before performing reset. 


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