Why don't mice work on my laptop anymore?

adc4114
adc4114 Member Posts: 1 New User
edited August 2023 in 2018 Archives
I thought that it might have something to with the drivers because there are exclamation points next to two "USB Receivers" under the "Other Devices" tab in the Device Manager. I have tried updating them and it does not work. I would really like for mice to start working on my laptop again because it is a great inconvenience.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    adc4114 

    Let us know the model number of your computer.
    Have you made any changes to the factory shipped operating system?
    Are you connecting a wired or wireless mouse?
    Is the internal touchpad working fine?
    Does the USB receivers still has exclamation points next to it?
    Also, check if the mouse is working fine when connected to any other device.

    Please get back to us with more information and we’d be happy to help.

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