Battery

ChairmanPao
ChairmanPao Member Posts: 1 New User
edited November 2023 in 2018 Archives
I just got my Acer Predator [G9-593] and have had a few problems with the battery. It seems that it doesn't charge when plugged in and whenever I unplug the AC Adapter, it completely shuts down my computer. Currently, it has been at 78% not charging. I have tried to reset the computer using a paperclip on the small hole for battery resets and does not work. I feel like I need assistance.

Answers

  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    edited February 2018
    Make sure all screws in the bottom are tightened, and remove the door panels and reinsert them. 

    Under one of the doors, there is like a square button that is a grounding plug, make sure its inserted in there properly.

    Skelo
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    Product: Acer Predator Helios 300
    Model: G3-571
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  • ZielNazareth
    ZielNazareth Member Posts: 67 Devotee WiFi Icon
    Or you can bring it back for either replacement or servicing
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