Acer aspire 5 A515-51G

manmeeet
manmeeet Member Posts: 1 New User
edited August 2023 in 2018 Archives

Today I noticed a strange problem with my Aspire A515-51G-53JT laptop which I bought almost a month ago. 

Some keys randomly stop working and it's always the same keys. So far I've discovered that the periodically shutting off keys include 1 3 - q t p ] j 3(num) 5(num) righ arrow

I have never dropped the laptop or poured any liquids on it, I got it new and unopened. It worked flawlessly prior to this problem.

I tried uninstalling the keyboard drivers and resetting the computer but the problem returned almost immediately. The keys stop working for a few seconds and then work again but it's very annoying. 

Answers

  • JackE
    JackE ACE Posts: 45,178 Trailblazer
    Open control panel. Search "restore point". Check for an automatic Win10 restore point created immediately before Feb 18th. Jack E/NJ

    Jack E/NJ