preinstalled windows - how to actoivate after replacement of hard drive?

Oliashka
Oliashka Member Posts: 4 New User
edited August 2023 in 2018 Archives
Hi
I have got new hard drive on my laptop with preinstalled wondows (the old one is completely dead). I had Windows 8 and than I have got 8.1 using windows app store for free. 
After I've got new hard drive with windows 8.1 installed in the service I have got dozen troubles. Windows couldn't start for an 1 hour and I found that it could not install drivers, so I've gor 'em on acer website, and installed manually. Well, it is better now BUT! I have up to 10 errors every time I am trying to do anything! (e.g. ID 7000 7023 2043, 43 etc). I did not install any apps, so I have clean hard drive, clean OS and all this errors. I believe that my laptop can't work with this system which I have got in the servise, and I want install Windows 8 by myself. I had it preinstalled on my laptop when I bought it and I suppouse I can reinstall it? Do I need any special ISO from Acer, or I can create usb using Microsoft media tool? As far as I understand i have key from it in my bios and I do not need to buy windows, and can just install it at home?

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    Oliashka said:
    Thank you for ur answer! Just to make things clear. If I had preinstalled 8 and then upgrated it to 8.1, I need to install 8.1, not the 8? There is no any options to get windows 8 again?
    You can directly install 8.1.
    Please try create your own Windows 8.1 Installation Media with instructions in the above Microsoft weblink and activate it.
    If you purchase the recovery disc from Acer, it will have windows 8 operating system and all device drivers for your device. The product key also will be automatically activated. After restoring windows 8, you can upgrade to windows 8.1 or 10.

    Please post back and let me know if you need more help.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • Oliashka
    Oliashka Member Posts: 4 New User
    edited February 2018
    I tried to install 8.1 from usb but it ask me to enter the key. Does it means that I need to install 8, or that I need key anyway? How I activate my windows and which version should I get, and where? 
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Oliashka 

    When you reinstall the pre-installed windows it will pick up the Product Key and activate the system automatically.
    Please follow the steps in the below weblink to create your own Windows 8.1 Installation Media to reinstall the Operating System.
    https://answers.microsoft.com/en-us/windows/forum/windows8_1-update/insert-media-some-files-are-missing-your-windows/fdb52eac-24ff-4acb-80f5-850d295dc3ba?auth=1

    If you face any issues, the only option is to get the recovery media from Acer store.
    http://store.acer.com/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • Oliashka
    Oliashka Member Posts: 4 New User
    Sharanji said:
    Oliashka 

    When you reinstall the pre-installed windows it will pick up the Product Key and activate the system automatically.
    Please follow the steps in the below weblink to create your own Windows 8.1 Installation Media to reinstall the Operating System.
    https://answers.microsoft.com/en-us/windows/forum/windows8_1-update/insert-media-some-files-are-missing-your-windows/fdb52eac-24ff-4acb-80f5-850d295dc3ba?auth=1

    If you face any issues, the only option is to get the recovery media from Acer store.
    http://store.acer.com/

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
    Thank you for ur answer! Just to make things clear. If I had preinstalled 8 and then upgrated it to 8.1, I need to install 8.1, not the 8? There is no any options to get windows 8 again?
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Answer ✓
    Oliashka said:
    Thank you for ur answer! Just to make things clear. If I had preinstalled 8 and then upgrated it to 8.1, I need to install 8.1, not the 8? There is no any options to get windows 8 again?
    You can directly install 8.1.
    Please try create your own Windows 8.1 Installation Media with instructions in the above Microsoft weblink and activate it.
    If you purchase the recovery disc from Acer, it will have windows 8 operating system and all device drivers for your device. The product key also will be automatically activated. After restoring windows 8, you can upgrade to windows 8.1 or 10.

    Please post back and let me know if you need more help.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!