Problem in wifi

eslamfadel1987
eslamfadel1987 Member Posts: 4 New User
edited November 2023 in 2018 Archives
Hello
I have a problem in wifi when I make download the ping number is very high and internet speed very low then no internet but wifi still connected to the network. what can I do ?
Note the router in working good with anther laptop and smartphones 

Best Answer

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Answer ✓
    Hello
    I have a problem in wifi when I make download the ping number is very high and internet speed very low then no internet but wifi still connected to the network. what can I do ?
    Note the router in working good with anther laptop and smartphones 
    Start with a power cycle reset, in other words turn off of the WiFi and wait for 30 seconds and turn it back on and check. Split your WiFi into two different networks and make sure you connect to the 2.4Ghz (Your ISP can help). Ping goes high even if the computer is lagging, so see if a program is using your internet or your CPU (Task manager). See if your computer is able to pick up the internet at full speed, run a speedtest. 

    Try connecting your Ethernet into your laptop and see if the ping and download is fine to determine if this is just a WiFi issue m8.
    BElieve in YOUrself.

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Answer ✓
    Hello
    I have a problem in wifi when I make download the ping number is very high and internet speed very low then no internet but wifi still connected to the network. what can I do ?
    Note the router in working good with anther laptop and smartphones 
    Start with a power cycle reset, in other words turn off of the WiFi and wait for 30 seconds and turn it back on and check. Split your WiFi into two different networks and make sure you connect to the 2.4Ghz (Your ISP can help). Ping goes high even if the computer is lagging, so see if a program is using your internet or your CPU (Task manager). See if your computer is able to pick up the internet at full speed, run a speedtest. 

    Try connecting your Ethernet into your laptop and see if the ping and download is fine to determine if this is just a WiFi issue m8.
    BElieve in YOUrself.
  • eslamfadel1987
    eslamfadel1987 Member Posts: 4 New User
    Thank you I will try