27" 165hz G-sync monitor STUCK at 60hz.

Tarell13
Tarell13 Member Posts: 3 New User
edited January 23 in 2018 Archives
Hey guys. I have a problem.
After a normal restart my XB271HU got stuck at 60hz.
I've done a full reset of the monitor, uninstalled and reinstalled the Nvidia drivers at least 15 times now.
I've tested it on my GF's rig, tested with 4 different cables and still the same problem.

In the OSD the OC is enabled and set to 165hz.
In the Nvidia controlpanel, G-sync is active and showing 165hz.
But in games, video, using the desktop... Anything really, it's stuck at 60hz.

I have NO idea what to do next, got any ideas?

My rig is a R5 1600X with a EVGA GTX 1080ti running via a DP 1.4 cable.

Best Answer

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    i think it's time to contact Acer support service if you are still under warranty, you already tried everything.
    I'm not an Acer employee.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
    i think it's time to contact Acer support service if you are still under warranty, you already tried everything.
    I'm not an Acer employee.