Acer Aspire 8930G - Cannot get 5.1 Surround Sound working.

ImEnergyEclipse
ImEnergyEclipse Member Posts: 3 New User
edited October 2023 in 2020 Archives
Hello Acer community! 

I have just received a Acer Aspire 8930G yesterday from a relative. After having removed the HDD which was previously in it, and putting in an SSD I had spare I freshly installed the latest Windows 10.

However, I cannot figure out how to get the 'Dolby Home Theater 5.1 Cinematic Surround' emblazoned on the laptop to function. I am only getting audio out of the front speakers and have tried multiple formats, and changing the format in audio settings.

I cannot get the driver which people seem to say fixes this issue on the Acer support website, as I am on Windows 10, and my SNID and Serial Numbers refuse to validate for some reason on the email support page.

Thank you massively in advance to anyone who can help! I am grateful for any replies. 

Answers