Bluetooth Stopped Working After Win 10 Update

fcabanski
fcabanski Member Posts: 3 New User
edited March 2024 in 2018 Archives
After Win 10 latest update, Bluetooth mouse stopped working.

I tried going back to previous version - no help.

Checked Device Manager - Bluetooth not listed.  View hidden devices - still not listed.

Bluetooth Support Service is running.

Tried downloading and installing Intel Bluetooth driver from ACER support site.  That didn't help.

Comments

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    fcabanski said:
    After Win 10 latest update, Bluetooth mouse stopped working.

    I tried going back to previous version - no help.

    Checked Device Manager - Bluetooth not listed.  View hidden devices - still not listed.

    Bluetooth Support Service is running.

    Tried downloading and installing Intel Bluetooth driver from ACER support site.  That didn't help.
    1. Did you scan for hardware changes? Also, did the mouse come with a small Bluetooth receiver? If so, try changing its slot and see if it helps?

    2. Well, if this is caused by a Windows update, then you probably can find an unknown device in the device manager rather. How about it?
    BElieve in YOUrself.
  • fcabanski
    fcabanski Member Posts: 3 New User
    On start up this afternoon, bluetooth was in device manager, and the mouse worked.