Keyboard is not working properly

gemma_moscare28
gemma_moscare28 Member Posts: 2 New User
edited March 15 in 2018 Archives
I've got some issue regarding on my Acer aspire switch 10 e.
Some of the letters on left side of my keyboard is not working.

Such as letter
Q,E,R,A,D,F,Z and E.


What I'm gonna do?
Please advise.


Thanks.

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited January 2018
    @gemma_moscare28

    First do a simple power drain and check if the issue is resolved. 
    Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. 
    Disconnect the charger and insert a paperclip into the hole and press for four seconds.
    Plugin the charger and power the device and check the keyboard.

    Are you able to typein the password to login into windows?

    If the computer does not have a password and can still boot inside Windows. Proceed with opening the settings in this path.
    Control Panel\Ease of Access\Ease of Access Center\Make the keyboard easier to use.
    Uncheck all the Boxes and apply the settings and restart the computer.

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