Replacement keyboard panel for VN7-791G-77HR?

Jase_Rads
Jase_Rads Member Posts: 3 New User
edited November 2023 in 2018 Archives
Hi, a while back I accidentally spilled a drink on my laptop keyboard and shortly thereafter some of the keys became sticky. After trying to clean the undersides of the affected keys, a couple of them have stopped working (Example: Esc, A, 1) and while doing this I popped the Tab key off and cannot get it back on. I bought a replacement keyboard with the same exact layout off eBay, but after removing the keyboard panel from the laptop it seems the keyboard is welded to the panel by about a hundred little plastic tabs all around the borders of the actual keyboard. I read on the forums that some people have been able to contact Acer with the part number of their keyboard panel (I'm talking about the whole panel that covers the internals, with the cutout for the trackpad) and get a replacement panel sent to them in the mail. So I was wondering if this was possible for my V17 Nitro VN7-791G-77HR. I can provide serial numbers if you need them.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I think this is what you are looking for.

    Do you want any secondary letters on the keys for example like this(see picture) and in what language?:

    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Jase_Rads
    Jase_Rads Member Posts: 3 New User
    ven98 said:
    I think this is what you are looking for.

    Do you want any secondary letters on the keys for example like this(see picture) and in what language?:

    Hi, thanks for the reply. Yes, that first image is the panel I'm looking for. On my laptop I have the French-Canadian keyboard (Any secondary letter/symbols on the keys are in a dark green, for example under the escape key it says "Échapp.") As a reference, I have a link to the replacement keyboard I bought off eBay that is the same French-Canadian version here, which of course is not the one I need because I require the entire panel. However, if it makes no difference in the keyboard design/layout, the standard US version would be better (something like this), as it doesn't have all of those weird symbols that I never use. Basically, I would prefer the Standard US layout keyboard panel as long as it will work with my model number (VN7-791G-77HR) and if it doesn't or if you aren't sure, then the French-Canadian layout that I had before will work just fine. Really all I need is a new keyboard panel so that I don't have to go buy a new laptop. Sorry if I'm over-complicating things :)
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The standard US version should work, as it is the same keyboard just some prints missing on the keys.

    I am giving the part number of both keyboards, so if you have change in mind you won't have to ask again.

    French-Canadian keyboard
    -Part number - 60.MS7N1.029

    US standard
    -Part Number - 60.MS7N1.009


    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Jase_Rads
    Jase_Rads Member Posts: 3 New User
    Thanks for the part numbers. So do I just contact Acer support and ask if they can ship me one of these panels? Is there an email I could contact or do I have to do it over the phone?
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    I suggest you to contact them over the phone. 
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!