Acer Aspire 5012WLMi why does the Acer website not recognise my serial number?

AlfredVella
AlfredVella Member Posts: 1 New User
edited November 2023 in 2018 Archives
I am trying to source a battery for my Acer Aspire 5012WLMi s/n LXA590504851901A2AKS00 but the web site fails to recognise the number and after months of trying I am unable to get a battery replacement that actually works. I have tried VHBW which claims to supply the BTP-84A1 that is required.
Is there some softeware issue on the battrries themselves?
thanks
Alfred

Answers