Swift 3 backlit keyboard not working and now windows not loading

tvishaa
tvishaa Member Posts: 1 New User
edited November 2023 in 2018 Archives
I recently purchased Acer swift 3 SF314-52-59S1. Its mention on website and also informed by seller that this model is with backlit keyboard which is not there and also after updating Windows system is not loading windows getting error CRITICAL_PROCESO_DIED... what to do.... 

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    tvishaa said:
    I recently purchased Acer swift 3 SF314-52-59S1. Its mention on website and also informed by seller that this model is with backlit keyboard which is not there and also after updating Windows system is not loading windows getting error CRITICAL_PROCESO_DIED... what to do.... 
    Honestly speaking, if you have just bought the laptop, it is not too late to return for a repair or a replacement. The error you're talking about is called BSOD or Blue Screen of Death. The keyboard problem can wait but BSOD is more serious man. I suggest you to or maybe urge you to check the BSOD with the Acer right away. Also, the Windows update that you're talking about should come from OEM and not from somewhere else. If you have played with your OS, it is not too late to flash your computer and you can do that under the recovery screen. Cheers man!

    -RanY2J
    BElieve in YOUrself.