Help: Helios 300, Missing Data drive

Novelist947
Novelist947 Member Posts: 4 New User
edited November 2023 in 2018 Archives
I own a Helios 300 and I have not installed any internal drive to my device. Under the Device and Drives section in the My PC tab, there use to be two drives. My 'Acer (C:)' drive and my Data drive. I had a lot of important files in that drive and now that entire drive is gone. How do I get it back?

Some more helpful information:
- I recently have been playing some games that made my laptop really hot

Answers

  • Novelist947
    Novelist947 Member Posts: 4 New User
    Also, now its making a very feint noise that it hasn't made before.
  • Novelist947
    Novelist947 Member Posts: 4 New User
    If it helps, its making an almost scratching noise. Not constantly though, periodically, and very faintly. 
    Almost when I shut down my PC and turn it on again, the Data drive reappears. But then the window freezes then shut downs (not the PC, just the window). When I open the window again, the Data drive disappears. The scratching noise sounds during these moments, then dies after it disappears. 
  • Novelist947
    Novelist947 Member Posts: 4 New User
    Update: The Data drive reconnected again. I could access the files in it, then it disconnected. It made the scratching noise when it connected, and made the scratching noise when it disconnected.