why does my month old laptop keep crashing ?

Jess1
Jess1 Member Posts: 1 New User
edited July 2023 in 2018 Archives
My laptop is only a month old and whilst doing work it keeps crashing, the screen just goes black although the power still says it's on? I can't do anything other than turning the power off and back on. Is there a reason for this, is this normal ? 

Answers

  • JackE
    JackE ACE Posts: 45,171 Trailblazer
    >>> Is there a reason for this, is this normal ?>>>

    Yes & No. Return the machine to the vendor for a refund or replacement. Jack E/NJ

    Jack E/NJ

  • DarkRaNgEr
    DarkRaNgEr Member Posts: 92 Fixer WiFi Icon

    Thanks and Regards,

    DarkRaNgEr