Trying to reinstall Windows 10, cannot process or parse unattended....

Clarkus
Clarkus Member Posts: 1 New User
edited November 2023 in 2018 Archives
So I've got a slightly older laptop (Aspire V3 772G) and during the recent Windows update, something went wrong.

I'm tying to reinstall the OC via USB, but I get the error "Windows could not parse of process the unattended answers file for pass"

I'm guessing it may be due to the fact that when I purchased the computer, it had windows 8 preloaded, then Microsoft forced everyone to upgrade to windows 10.

So it's got the windows 8 serial in the bios, but NOT Windows 10s.

Anyone know how to fix this issue?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    product key is not a problem, if you already upgraded to windows 10 in the past; the check will be done once connected to the web and Microsoft servers have a stored string about your hardware, so it will authenticated with no problems.

    try to create a new USB installation media:
    1) download a windows 10 iso using Microsof tool:
    select the proper windows 10 version (the same installed on your laptop) and choose to save it as iso file when prompted
    2) download Rufus:
    plug your USB flash drive, run Rufus then:
    select ISO image from the dropdown menu near "Create a bootable disk"
    click on the little icon on the right and browse to the windows 10 downloaded iso file
    as  Partitions scheme select "GPT partition scheme for UEFI"
    as File system select "FAT32"
    click on Start
    wait until it finish, then uplug your USB flash drive
    3) backup all your personal data *
    4) Reboot to BIOS, pressing F2 at boot, then press F9 to load default and F10 to save and exit
    5) plug your USB flash drive and at boot press F12 (if F12 doesn't work, see if it auto-recognise the USB flash drive or press F2 to enter BIOS and enable F12 boot menu under BOOT tab), choose the USB flash drive as bootable device

    i suggest you to choose custom installation and to wipe the partition where you need to install it and let windows manage the partition formatting.
    I'm not an Acer employee.