Acer TravelMate P253-M FORGOTTEN HDD PASSWORD

dukeminster
dukeminster Member Posts: 1 New User
edited March 22 in 2018 Archives
Hi Acer Community,

I was wondering if you can help with a very annoying issue i have been trying to get around for a few days now.
User has forgotten their HDD Password, we're not bothered about the data, but I cant even format the drive and reinstall windows.
When we get the password wrong 3 times it gives us the unlocking key of: 75958253
The drive is actually an SSD not an HDD but im not sure if that makes a difference. I've tried using tools on Hirens Boot CD and tried the HDD_PW.exe generator I found on other websites, which seemed to generate some codes but the codes didnt work :-(

Any idea what I'm supposed to do with the key? We cannot send it back to acer as the drive holds sensitive info. I don't really want to scrap the drive if I can help it.

Thanks in advance.