Predator helios 300 keyboard

Emilggtt
Emilggtt Member Posts: 3 New User
edited November 2023 in 2018 Archives
my keyboard wont light up, i have clicked the [Fn] and pressed f9 but still i wont light

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon

    Perhaps a hardware issue? If the Functional Key and F9 doesn't help it seems like one. Also did you try doing this inside the Windows and not on BIOS? Nothing silly about basic troubleshooting. Grace me with your answer.

    BElieve in YOUrself.
  • Emilggtt
    Emilggtt Member Posts: 3 New User
    how do i do that?

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Emilggtt said:
    how do i do that?

    In simple words, are you doing this after the computer boots in to your Desktop and not before?
    BElieve in YOUrself.
  • Emilggtt
    Emilggtt Member Posts: 3 New User
    i dont know anything about computer... i dont rly know what bios is? xd
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    When you turn on the computer, does the keyboard light up after the windows loads?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • emilttgg
    emilttgg Member Posts: 1 New User
    sorry i cant login to my other acc XD and now i have to use this. ven98 it dosent (sorry for not good english, iam from denmark) ;)
  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    emilttgg said:
    sorry i cant login to my other acc XD and now i have to use this. ven98 it dosent (sorry for not good english, iam from denmark) ;)
     Possible hardware issue. One last option would be to try connecting the keyboard onto a supporting device. Onto you Ven98. 
    BElieve in YOUrself.