Laptop not booting and track-pad light flashing orange, what should i do?

Tirth_Vyas
Tirth_Vyas Member Posts: 2 New User
edited November 2023 in 2018 Archives
Hi,
    I have a predator 15 G9-591-70VM which i have been using for over a year. Yesterday while playing a game it suddenly shut down and refused to boot. When i press the power button the laptop does not bot instead the power button flashes and the track-pad light flashes orange. Additionally when i plug in the power adapter the track-pad light starts flashing orange continuously. Please help if you know something or have experienced a problem like this.

Thank You.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    You can try resetting the battery. Disconnect from AC adapter and follow the instructions. After pressing the switch inside the battery reset hole, leave the laptop to rest for 30minutes before connecting it back to the AC adapter and powering it on.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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