Battry issue

SHREETAM
SHREETAM Member Posts: 1 New User
edited November 2023 in 2018 Archives
I bought acer pridator hilios 300   1 month ago and now it gives me 1.5 hour of battery backup even in normal use .when i give it to custumercare they said that they have to replace the battry and then they replace the battry and return my  laptop but still it gives 1.5 hour of battry backup so tell me what to do now?

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    The advertised battery life can only be reached when the screen brightness is set to minimum, battery saver turned on and the system should be idle.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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