E5-774-54PG support only 4k@30hz?

Shinoby
Shinoby Member Posts: 1 New User
edited July 2023 in 2018 Archives
I have E5-774-54PG. It support an external monitor with 4k@60hz?
Intel HD 550 definitely support, but maybe HDMI port too old, 1.4 or something? Can't find out, why i can set only 4K@30hz.

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    The HDMI port of your device is version 1.4, which means 4k@30Hz is the maximum you can output.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    The HDMI port of your device is version 1.4, which means 4k@30Hz is the maximum you can output.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!